Kingfisher Furniture Are Committed To Providing The Highest Standard In Customer Service.
This is what our customers are saying about their shopping experience with us at Kingfisher Furniture:
Kingfisher MiBed Poppy. May 2021.
"Wonderful customer service from start to finish . At last a company that cares about its customers. Kept me informed from when I first ordered right up to my delivery. I could not recommend this company enough and my sofa was well made and a good price . Top company.
Jaybe Retro Two Seater Sofa Bed. March 2021.
"After having a Millbrook mattress previously, we decided to purchase a new one and approached Kingfisher Furniture. We spoke to Nina and were very impressed by her knowledge and advice that she gave us. We were happy to be guided by her in depth recommendations so much that we purchased the Millbrook Elation 2500 Soft Tension. Nina kept us informed all the way through the manufacturing & delivery schedule and the delivery was done very efficiently. The mattress was all we could have hoped for and we highly recommend Kingfisher Furniture & Millbrook. Five Stars for both.
Millbrook Beds. March 2021.
Thanks for your email and all your help, you have been excellent throughout the purchase of the bed. I was pretty blown away by the level of customer service I received right from chatting online through to the bed delivery. I have told many people about your company because the service was so excellent.
How lovely to genuinely find a company that really cares about the customer. My mum is thrilled with her bed and the installation team were fantastic. Thank you so much.
Sharon Parker & Jean Byrne"
Kingfisher Furniture MiBed Poppy. March 2021.
"We would like to say how amazing the service has been since requesting our Mirage Adjustable Bed.
Nina you have been very helpful with advice on the different types of adjustable beds and what mattress to go for. Also very prompt in any queries.
From ordering to delivery has been 3 weeks. Excellent.
We are so excited to be sleeping in our new bed which was assembled today and looks very inviting.
Thank you Kingfisher Furniture.
Kim & Mike"
Hestia Motion Mirage. March 2021.
"I would like to thank Nina for all her help &advice to help choose the right beds for myself & my husband. The men who delivered them was very polite & helpful. The beds are excellent and a comfortable night's sleep Thank you John &Rita Shaw Sheffield."
Kingfisher Furniture MiBed. February 2021.
"I had never used Kingfisher furniture before, but browsing through different sites looking for an electric bed, I came across a bed which I really liked. I rang and spoke to Nina and was bowled over by her friendliness and knowledge of the product. The bed was delivered today and the delivery men assembled it without any hassle. I am thrilled with the whole experience and will certainly be recommending this company to my friends and family. Thank you to all involved.
Thank you for my new bed, delivered early and the best nights sleep in years everything is perfect. The mechanic was very good all done in no time.
Thank you well worth it
Kingfisher MiBed Holly. January 2021.
"Good morning Nina,
As a retired Nursing Sister in the NHS, I know the recuperative powers of a good night's rest. Seven years into my retirement and I now have my own list of health problems, including Osteoarthritis. I've been shielding since March, only venturing out to visit the Doctor, Dentist and to the Vet as the oldest of my three Pugs, 10 yr old Lolly, unfortunately had to be put to sleep in July. So myself and my other two Pugs are still missing her and missing our daily walks. My son, who lives in Selly Oak, gave me a lovely cash gift for my birthday as he knew I was looking for a new bed which was delivered the day after my 71st. He was amused by the fact that I'd been looking online at adjustable beds and found what I wanted not far from where he lives. Your colleagues, Jason and Jordan were very pleasant and professional which was reassuring during this awful Pandemic. I'm very pleased with my new bed and I know it will help in managing my arthritis. Take care, with warm regards,
MiBed Zelda. January 2021.
"Needing to purchase a sofa bed during lockdown was a daunting prospect. However, having received fabric samples from the manufacturer the next step was to find a supplier. After viewing websites we decided to purchase from Kingfisher Furniture. This was a great decision. Having placed the order online we received a telephone call and later a progress call. The sofa bed was delivered within the promised time scale and again followed up with another call. It has been a pleasure to do business with such a friendly, efficient company and I would thoroughly recommend Kingfisher Furniture.
JayBe Retro Sofa Bed. January 2021.
We are absolutely delighted with the service that we have received from Nina at Kingfisher furniture. She rang when she said that she would, was extremely knowledgeable about the beds and mattresses and sent all the information when she said that she would. I would not hesitate to recommend this company and in particular Nina who was never pushy but always jolly, friendly and efficient.
Kindest regards and Merry Christmas
Hestia Motion Mirage Natural. December 2020.
The bed has come and everything went well.
Thank you for your attention and service.
Kingfisher MiBed Holly. December 2020.
"Following what was a very difficult period my parent's decided to invest in a new bed and after doing some research we decided on Kingfisher as the company and the 5ft King Size Dual MiBed Poppy Soft Medium 1000ct Pocket Sprung Electric Adjustable Bed. The bed was needed as quickly as possible. We spoke on the phone with Nina who talked us through everything and without hesitation my parents bought the bed over the phone.
Nina has been excellent and provided superb customer service and communication throughout and the bed arrived in perfect condition in only about 3 weeks. The delivery guys were also excellent and very respectful. They've only had the bed a couple of nights but already know it was worth the investment and it helps my dad get out of bed easier and will hopefully be future proof for both mum and dad, dad's also loving watching Netflix in bed with the back raised up!
Can't thank Nina enough for keeping me updated throughout, even on a Sunday when she wasn't in work but I had a bit of a panic when 2nd Lockdown happened and I sent a text message. I was immediately reassured by Nina who responded straight away and informed that there would not be any delays, infact Nina was able to update the bed would arrive the following Thursday.
Would definitely recommend this company, can't thank Nina enough.
Regards, Anne Hale, West Yorkshire"
Kingfisher MiBed. November 2020.
"The customer service I received from Nina and the team was second to none. From choosing the bed in the shop to delivery - I had a first class experience. I was expertly guided on what bed suited my needs and then kept up to date all the way along my beds delivery. I've had my bed for a year now and it's been an absolute dream to sleep in. Thank you all once again. An overwhelmingly positive experience.
Hestia Motion Salisbury. November 2020.
"A big thank you for the advice /delivery and follow up service you provided. I was looking for a life style bed. Adjustable with a good mattress, with the massage facility. During restricted times it was difficult to actually test one or two to see which would suit my needs. We ended up with your advice on an MIBED elite superking size twin bed frames and a ORFORD 1200ct pocket sprung mattresses. I was suffering from back and muscle pains. With a 20 minute massage before getting up it have relieved the pains and seems to make me feel more active. I can only say I would advise everyone to try an adjustable bed as a life style change. They are not only for disabled people but as a lifstyle sleeping and massage aid. The Zero position which was developed for astronauts is only one advantage i would recommend plus a morning massage. Thank you again Nina and MIBED
Gary Smith East York's."
MiBed Elite Adjustable Bed. November 2020.
"Good morning Nina. Just to say everything is great. Big thankyou to you for all your help and understanding plus a thankyou to the delivery guys. I will definitely recommend kingfisher should any of my disabled friends require such a bed. Take care.keep well.
Regards Brian and June button."
Hestia Mirage Adjustable Bed. November 2020.
"I would like to thank Nina for all her help and guidance when purchasing my MiBed Holly. I did not know anything about adjustable beds but having discussed my requirements with her and following the expert advice given enabled me to make the right choice. I am so pleased that following her recommendations I choose the Holly, as I explained to her, I had been using a top-quality mattress, in my opinion the mattress on the Holly feels equally as comfortable, the ability to raise the head end of the bed has helped me get a much-improved night’s sleep. Before making this purchase, I was having to sleep with 6 pillows to ease my symptoms, I am now managing with 2 pillows. It was refreshing to deal with a company such as Kingfisher Furniture and receive sound honest advice. The delivery personnel from MiBed were extremely helpful and explained everything I needed to know about the product
MiBed Holly Adjustable Bed. November 2020.
Just wanted to say how pleased we are with the Millbrook Perfect 3000 (delivered September 2020) and the whole experience of buying from Kingfisher Furniture.
From the start of the process when we contacted Kingfisher and spoke to Nina it was a brilliant and stress free purchase. We had decided on a Millbrook bed before contacting Kingfisher (we had our previous one for 20 years) and Nina was able to guide us expertly through to our choice of bed: very useful given that (with Covid) we were unable to visit the showroom. We live in Cardiff so the advice was very useful. Nina and Mark kept us updated regularly on delivery and when the bed arrived, the delivery men were first class, polite at all times and wearing covers over their shoes when assembling the bed.
The bed was extremely comfortable from day one and the headboard and material covering are very good quality. The whole kingsize bed looks amazing and gives an excellent night's sleep and we really appreciate the advice from Nina in helping us choose this bed. Nina exceeded all expectations for customer service and was outstanding with her help. I can recommend this bed to anyone interested in a high quality bed built to last and recommend using Kingfisher to anyone interested in purchasing a premium bed looking for expert advice.
Paul and Julie Rees"
Customers own photo.
MillBrook Perfect 3000 Divan. October 2020.
I would just like to thank you for all of your help. From choosing the right bed and mattress to suit my needs, right through to delivery and installation. I would have no hesitation in recommending yourself and kingfisher furniture to anyone looking to purchase a bed.
MiBed Kingston Adjustable Bed. October 2020.
"Dear Nina, Thank you so much for the care and consideration you have shown to me. Nothing has been to much bother and I have always prompt attention. Thank you,too, to the delivery guys they were great.Nothing being too much bother. Thanks once again
MiBed Adjustable Bed & MiChair Riser Recliner. October 2020.
" Hi Nina
I want to let you know my Mother is very pleased with her new bed and that she is finding the new mattress extremely comfortable and she is happy not wanting to get up in the morning.
MiBed High Low Adjustable Bed. October 2020.
"Hi Kingfisher Furniture,
We would like to thank you for your help and honest opinion on our purchase of a 5ft king size Sherborne Dorchester adjustable bed fitted with elegance 2000 mattresses, the whole package is 5 star quality and comfort, the delivery team arrived on the arranged time, the fitters were very professional, neat and tidy and also very respectful of our property.
Pete & Pam Chatham, Kent"
Sherborne Adjustable Bed. October 2020.
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