Our friendly team are here Monday to Friday 10am - 4pm to help answer any questions you may have.
Visiting our Showroom. Please call and book an appointment.
Our customers are required to book an appointment before visiting.
Here at Kingfisher Furniture, we believe in a friendly and personalised service, our appointment bookings allow our product specialist to demonstrate and discuss your options in a relaxed, no pressure environment.
Please call 0121 445 0701 to book your appointment.
Frequently Asked Questions.
Q: Can I place my order online?
A: Yes, you can place your order online, simply choose your item, add to basket and checkout. One of our friendly team will be in touch with you to discuss your order details and any questions you may have.
Q: Can I place my order over the telephone?
A: Yes, If you prefer to call and place your order over the phone, one of our friendly team members will be happy to process your order and discuss any questions you may have.
Q: Where is your Showroom?
A: Our Showroom is located in the beautiful village of Alvechurch, Worcestershire. We have a range of British made adjustable beds and chairs on display.
We simply ask that you book an appointment before you visit.
17 The Square
Alvechurch Village High Street
Telephone : 0121 445 0701
Q: I would like more help choosing a new bed, mattress or chair, do you offer a consultation call?
A: Yes. we offer a free no pressure phone call with one of our specialists who can discuss our products with you.
Calls can be scheduled for any time between 10am to 4pm on Monday to Friday. Alternatively, you can speak to a friendly member on 0121 445 0701
Q: Can I try one of your beds or chairs in store?
A: Yes, We look forward to seeing you instore, we ask that you book an appointment, bookings allow our product specialist to demonstrate and discuss your options in a relaxed, no pressure environment.
Q: Can I purchase VAT free Online?
A: Yes, we have a large selection of VAT free adjustable beds and recliner chairs available to purchase online, over the phone or instore. If you have a medical need for an adjustable bed or chair, please checkout using our VAT free option. Our team will contact you to discuss your order details, delivery and any further information you need. We will send you a simple form to complete, either in the post or on email for you to return to us.
Q: Will my adjustable bed or recliner Chair be delivered and set up?
A: Yes, for your complete piece of mind all of our adjustable beds, mattresses and chairs are delivered to your room of choice, set up with all packaging taken away.
This service is free of charge. A friendly member of our team will contact you with your delivery details and you will receive updates from point of order to delivery day.
Q: Do you take away my old bed, mattress or chair?
A: Yes, you will have the option to add removal of your old bed, mattress or chair upon placing your order. If you have any special requirements, please contact our team on:
0121 445 0701 or email us at: firstname.lastname@example.org
Q: Will I receive an estimated delivery time?
A: Yes, most of our adjustable beds will be delivered and installed within 2-4 weeks, you will however be contacted once you've placed your order with a scheduled delivery lead time.
If your order is of an urgent nature or you have any questions about delivery and lead times, please contact our team who will be able to help you before placing your order.
Q: What guarantee will I receive?
A: Here at Kingfisher Furniture, we offer manufacturer backed guarantees across our complete product collection. We specialise in British made product and for your complete piece of mind each product will show details of your guarantee.
Q: How can I pay for my order?
A: You can place and pay for your order online, over the telephone or instore when you visit. We accept all major credit and debit cards, you can also checkout using PayPal or Apple Pay online.
Q: Can I order fabric samples?
A: Yes, we can arrange for fabric samples to be sent out to you. Please call or email your details across to us.
Q: Will you store my details?
A: Rest assured your payment details are safe. Our site is secure, your information is private and encrypted while using our secure site. No payment details are ever stored giving you complete peace of mind. Our site is certified secure by McAfee.
If you prefer to message us you can send it to us with the form below, alternatively you can email us @ email@example.com or use our Live Chat facility.